Privacy Policy

Iskcon Strips Private Limited (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our mobile application and website (“Platform”).

By using our Platform, you consent to the practices described in this Policy. If you do not agree, please do not use our services.

With pioneering spirit, creative drive and business acumen of our founder Mr. Panna Lal Bansal and highly trained technical team, we have established a brand name in the global markets. With a vision to be a market leader, we have focused on all the essential aspects, which are of prime importance in fulfilling our dream into a reality.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Personal Identifiers: Name, email, phone number, and postal address.
Business Details: GST number, PAN, and company designation (for B2B transactions).
Account Information: Login credentials, profile data, and user preferences.
Payment Details: Processed securely by third-party providers; we do not store full card/bank details on our servers.

1.2 Information Collected Automatically

Device Info: Device model, Operating System, IP address, browser type, and unique device identifiers.
Usage Info: App activity, page interactions, crash logs, and performance diagnostics.
Location Data: We collect precise real-time location data (including in the background when the app is closed or not in use) to enable logistics tracking, delivery updates, and supply chain optimization.

1.3 Data from Third Parties

Analytics tools (Google Analytics, Firebase).
Payment gateways and social authentication services.

2. HOW WE USE YOUR INFORMATION

Logistics & Tracking: To facilitate real-time delivery tracking and route optimization.
Operations: To improve platform functionality and customize user experience.
Security: To ensure fraud prevention, identity verification, and platform integrity.
Compliance: To fulfill legal obligations and tax requirements (GST/E-way bills).
Support: To provide effective customer service and technical assistance.

3. DATA SHARING

We do not sell your personal data. We only share information with:

Service Providers: For cloud hosting, data analytics, and payment processing.
Logistics Personnel: Authorized drivers and dispatchers for delivery coordination.
Logistics Personnel: Authorized drivers and dispatchers for delivery coordination.

4. USER RIGHTS & CONTROLS

Access & Correction: Update your profile directly via account settings.
Data Deletion: Request account deletion by contacting support.
Permissions: You can disable Location Tracking or Notifications via your device settings, though this may limit platform functionality.

5. SECURITY & RETENTION

Security: We implement industry-standard encryption (SSL/TLS) and strict access controls.
Retention: We retain data only as long as necessary for service delivery or as mandated by Indian law.

6. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details of the Grievance Officer are:

Attn: Grievance Officer (MIS Department)
Email: mis@iskconstrips.com
Address: Village Guma, Post Tendua, Hirapur Road, Raipur, Chhattisgarh – 493221.

7. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Continued use of the Platform after updates constitutes acceptance of the revised terms.

8. CONTACT US

For any queries, contact us at:

Firm Name: Iskcon Strips Private Limited
Email: it@iskconstrips.com
Phone: +91 8103898123
Address: Village Guma, Post Tendua, Hirapur Road, Raipur, Chhattisgarh – 493221.

Incepted in 2004, Iskcon Strips Private Limited is a reputed organization engrossed in manufacturing of MS strips, MS Pipes and Tubes and Scaffolding pipes. We have successfully laid and built up our foundation on our dedication, commitment and untiring efforts.Machvex is a leading industrial and manufacturing solutions provider, delivering advanced automation, precision engineering, and reliable systems tailored for modern industries. We help businesses improve efficiency, reduce downtime,